Where to get service and support for Apple products in Croatia

Croatia is traditionally late to the party with the latest technology whether it’s services or devices. Although iPhone use is rampant in Croatia, official Apple resellers and service providers are still criminally underrepresented.

As a result, there are few options for getting assistance with a broken Apple device, especially a laptop or tablet.

So your Macbook or iPad has an issue. What do you do?

Below, we’ve put together a list of service providers in all the major cities in Croatia. Before you jump for joy, there are some important things to consider when picking a shop to service your Mac product.

First, is your Macbook, iPad or iPhone under warranty? If the answer is YES, then you must go to an authorized Apple provider for service to preserve your warranty. If you have your device serviced by a non-authorized shop, Apple can void your warranty if you seek service from them directly in the future.

At this time, there are only 5 authorized Apple service providers in Croatia and of course, they are all in Zagreb. See our list below.

If your device is not under warranty, then there is more flexibility in which shop you use for repairs.

Do you have Apple Care? If so, you can speak to an Apple rep over the phone using this toll free Croatia number: 0800 222 427.

Where to get your Macbook, iPad and iPhone fixed in Croatia

Zagreb (all Apple authorized)

Apple Store Zagreb

• Trg petra preradovića 4
• +385 (0)1 778 7800
• servis@store.com.hr
• Mon – Sat 9 – 21, Sun 10 – 18

Smartson (retail brand)

• Mesnička ulica 1
• +385 (0)1 2484 999
• info@smartson.hr
• Mon – Fri 9 – 17

Mmm agramservis d.o.o.

• Slavonska avenija 22f
• +385 (0) 1 2456 555
• info@agramservis.hr
• Mon – Fri 8 – 16

Istyle Arena

• Lanište 32
• +385 (0)1 4111 161
• arena@istyle.hr
• Mon – Sun 10 – 21

Istyle City Center one West

• Jankomir 33
• +385 (0)1 23 62 404
• arena@istyle.hr
• Mon – Sun 9 – 21

Zagreb (non-Apple authorized)

iService.hr Location 1

• Ulica grada Vukovara 20
• +385 (0)1 6531 119 / +385 (0)91 900 5767
• info@iservice.hr
• Mon – Fri 9 – 17, Sat 9 – 14

iService.hr Location 2

• Heinzelova ulica 4a
• +385 (0)91 400 5767 / +385 (0)99 477 5767
• heinzelova@iservice.hr
• Mon – Fri 9 – 17

Split (Apple authorized)

iStyle City Center one Split

• Vukovarska ul. 207, 21000 SPLIT
• +385 (0)95 496 7127
• split@istyle.hr 
• Mon – Sun 9 – 21

Split (non-Apple authorized)

De Pol Trade d.o.o.

• A.B. Šimića 31, Split
• +385 (0)21 384 439
• info@depoltrade.hr
• Mon – Fri 9 – 16

iMobile.hr

• Ulica kralja Zvonimira 100, Solin
• +385 (0)21 278 878, +385 (0)97 731 2573
• info@imobile.hr
• Mon – Fri 9 – 15, Sat 9 – 12

Eximo 46 d.o.o.

• Matice Hrvatske 9a , 21000 SPLIT
• +385 (0)21 278 215
• servis@eximo46.hr
• Mon – Fri 8 – 17

Rijeka (non-Apple authorized)

ASOS servis

• Franje Čandeka bb ( TC “Andrea” ), 51000 Rijeka
• +385 (0)97 719 8458
• info@asosservis.com
• Mon – Fri 10 – 15

iService.hr

• Scarpina 3, Rijeka
• +385 (0)91 400 5768, +385 (0)51 502 688
• rijeka@iservice.hr
• Mon – Fri 9 –17, Sat 9 – 14

BITS n’ BYTES

• Tizianova 8, 51000 Rijeka
• +385 (0)51 499 444
• info@mediadirect.hr
• Mon – Fri 9 – 17

Dubrovnik (non-Apple authorized)

OPTIMUS IT D.O.O.

• Andrije Hebranga 44, 20 000 Dubrovnik
• +385 (0)20 312 745
• Mon – Fri 10 – 17, Sat 8 – 13

Osijek (non-Apple authorized)

Green Power Association

• Josipa Jurja Strossmayera 98, 31000 Osijek
• +385 (0)95 705 5555
• info@laptop-servis.com.hr
• Mon – Fri 8 – 16h

Alpha Servis

• Svete Ane 86A, 31000 Osijek
• +385 (0)98 606 855
• alphaservis@alphaservis.com
• Mon – Fri 8 -20, Sat 9 – 13

G-Zona

• Stjepana Radića 38, 31000 Osijek
• +385 (0)31 213 100, +385 (0)98 1717 768
• g-zona@g-zona.hr
• Mon – Fri 8 – 20, Sat 8 – 12