Where to get service and support for Apple products in Croatia

Croatia is traditionally late to the party with the latest technology whether it’s services or devices. Although iPhone use is rampant in Croatia, official Apple resellers and service providers are still criminally underrepresented.

As a result, there are few options for getting assistance with a broken Apple device, especially a laptop or tablet.

So your Macbook or iPad has an issue. What do you do?

Below, we’ve put together a list of service providers in all the major cities in Croatia. Before you jump for joy, there are some important things to consider when picking a shop to service your Mac product.

First, is your Macbook, iPad or iPhone under warranty? If the answer is YES, then you must go to an authorized Apple provider for service to preserve your warranty. If you have your device serviced by a non-authorized shop, Apple can void your warranty if you seek service from them directly in the future.

At this time, there are only 5 authorized Apple service providers in Croatia and of course, they are all in Zagreb. See our list below.

If your device is not under warranty, then there is more flexibility in which shop you use for repairs.

Do you have Apple Care? If so, you can speak to an Apple rep over the phone using this toll free Croatia number: 0800 222 427.

Where to get your Macbook, iPad and iPhone fixed in Croatia

Zagreb (all Apple authorized)

Apple Store Zagreb

Smartson (retail brand)

Mmm agramservis d.o.o.

Istyle Arena

Istyle City Center one West

Zagreb (non-Apple authorized)

iService.hr Location 1

iService.hr Location 2

Split (Apple authorized)

iStyle City Center one Split

Split (non-Apple authorized)

De Pol Trade d.o.o.

iMobile.hr

Eximo 46 d.o.o.

Rijeka (non-Apple authorized)

ASOS servis

iService.hr

BITS n’ BYTES

 

Dubrovnik (non-Apple authorized)

OPTIMUS IT D.O.O.

Osijek (non-Apple authorized)

Green Power Association

Alpha Servis

G-Zona

Have you used any of the above providers? If so, please share your experience in the comments.

Please note: All information provided by Expat in Croatia is only for the purposes of guidance. It does not constitute legal or financial advice in any form. For legal advice, you must consult with a licensed Croatian lawyer. For financial advice, you must consult with a licensed Croatian tax advisor or accountant. We can recommend one if you contact us.

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