Where to get service and support for Apple products in Croatia
Croatia is traditionally late to the party with the latest technology whether it’s services or devices. Although iPhone use is rampant in Croatia, official Apple resellers and service providers are still criminally underrepresented.
As a result, there are few options for getting assistance with a broken Apple device, especially a laptop or tablet.
So your Macbook or iPad has an issue. What do you do?
Below, we’ve put together a list of service providers in all the major cities in Croatia. Before you jump for joy, there are some important things to consider when picking a shop to service your Mac product.
First, is your Macbook, iPad or iPhone under warranty? If the answer is YES, then you must go to an authorized Apple provider for service to preserve your warranty. If you have your device serviced by a non-authorized shop, Apple can void your warranty if you seek service from them directly in the future.
At this time, there are only 5 authorized Apple service providers in Croatia and of course, they are all in Zagreb. See our list below.
If your device is not under warranty, then there is more flexibility in which shop you use for repairs.
Do you have Apple Care? If so, you can speak to an Apple rep over the phone using this toll free Croatia number: 0800 222 427.
Where to get your Macbook, iPad and iPhone fixed in Croatia
Zagreb (all Apple authorized)
Apple Store Zagreb
Smartson (retail brand)
Mmm agramservis d.o.o.
Istyle City Center one West
Zagreb (non-Apple authorized)
iService.hr Location 1
- Ulica grada Vukovara 20
- +385 (0)1 6531 119 / +385 (0)91 900 5767
- Mon – Fri 9 – 17, Sat 9 – 14
iService.hr Location 2
Split (Apple authorized)
iStyle City Center one Split
Split (non-Apple authorized)
De Pol Trade d.o.o.
- Ulica kralja Zvonimira 100, Solin
- +385 (0)21 278 878, +385 (0)97 731 2573
- Mon – Fri 9 – 15, Sat 9 – 12
Eximo 46 d.o.o.
Rijeka (non-Apple authorized)
- Franje Čandeka bb ( TC “Andrea” ), 51000 Rijeka
- +385 (0)97 719 8458
- Mon – Fri 10 – 15
- Scarpina 3, Rijeka
- +385 (0)91 400 5768, +385 (0)51 502 688
- Mon – Fri 9 –17, Sat 9 – 14
BITS n’ BYTES
Dubrovnik (non-Apple authorized)
OPTIMUS IT D.O.O.
Osijek (non-Apple authorized)
Green Power Association
- Josipa Jurja Strossmayera 98, 31000 Osijek
- +385 (0)95 705 5555
- Mon – Fri 8 – 16h
- Stjepana Radića 38, 31000 Osijek
- +385 (0)31 213 100, +385 (0)98 1717 768
- Mon – Fri 8 – 20, Sat 8 – 12
Please note: Information provided by Expat in Croatia is only for the purposes of guidance. It does not constitute legal or financial advice in any form. Croatian laws and bureaucratic rules often change, and each personal case is individual, so different rules may apply. For legal advice, contact us to consult with a licensed Croatian lawyer. For financial advice, contact us to consult with a licensed Croatian tax advisor or accountant.