Where to get service and support for Apple products in Croatia

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Croatia is traditionally late to the party with the latest technology whether it’s services or devices. Although iPhone use is rampant in Croatia, official Apple resellers and service providers are still criminally underrepresented.

As a result, there are few options for getting assistance with a broken Apple device, especially a laptop or tablet.

So your Macbook or iPad has an issue. What do you do?

Below, we’ve put together a list of service providers in all the major cities in Croatia. Before you jump for joy, there are some important things to consider when picking a shop to service your Mac product.

First, is your Macbook, iPad or iPhone under warranty? If the answer is YES, then you must go to an authorized Apple provider for service to preserve your warranty. If you have your device serviced by a non-authorized shop, Apple can void your warranty if you seek service from them directly in the future.

At this time, there are only 5 authorized Apple service providers in Croatia and of course, they are all in Zagreb. See our list below.

If your device is not under warranty, then there is more flexibility in which shop you use for repairs.

Do you have Apple Care? If so, you can speak to an Apple rep over the phone using this toll free Croatia number: 0800 222 427.

Where to get your Macbook, iPad and iPhone fixed in Croatia

Zagreb (all Apple authorized)

Apple Store Zagreb

Smartson (retail brand)

Mmm agramservis d.o.o.

Istyle arena

Istyle city center one west

Split (non-Apple authorized)

De Pol Trade d.o.o.


Eximo 46 d.o.o.

Rijeka (non-Apple authorized)

ASOS servis



Dubrovnik (non-Apple authorized)


Osijek (non-Apple authorized)

Diskont d.o.o.

Alpha Servis


Have you used any of the above providers? If so, please share your experience in the comments.

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8 thoughts on “Where to get service and support for Apple products in Croatia

  1. Hywel Jones
    February 22, 2019 @ 8:57 am

    I wondered if you might know how I can go about seeking some training/lessons on my MacBook Pro in Zagreb? I don’t speak Croatian so would need to find somebody willing to teach me in English. Any advice?
    Many thanks,


  2. Michelle Masse
    July 9, 2019 @ 10:16 am

    My husband and I are in Duba. Last night, during a storm, a door flew open so strongly that it snapped the the power cord where it enters the brick (which is fine) on his MacBook Pro. The nearest large town is Orbic, but I see no information there about Apple supplies. He is working on a deadline. Can you suggest anyplace nearby where we can get a power cord?




  3. Karen Hadwen
    October 24, 2019 @ 10:59 pm

    Do you know if any of the retailers you mentioned would sell refurbished iPhones? Ours broke whole traveling and we are hoping to get a replacement in Croatia.

    Thanks! Karen


    • Expat in Croatia
      October 29, 2019 @ 12:26 pm

      Hi Karen,

      I do not know if they do. I recommend contacting them to see if they offer refurbished iPhones.




  4. Dunja Barišić
    July 4, 2020 @ 12:33 pm

    Do you know is there any store I can repair my iphone on island Hvar?


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