What is a Tisak and how it may just save your life in Croatia

Tisak stand in Split, Croatia

PUBLISHED: 06/08/2021

A Tisak is on almost every street corner throughout Croatia. They are noticeable by their large red “TISAK” signs.

Tisak is a booth selling a smattering of items from sunglasses and umbrellas to cigarettes and lighters to magazines, batteries, and bottled water. They also sell bus and tram tickets, often at a savings of a few cents per ride.

You can even make copies or receive packages. They are practically magic. A Tisak is like a convenience store, but offers much more than you may have thought. In a pinch, they can be a lifesaver.

In this post, we cover:

The facts are these…

How could Tisak save your life in Croatia

Tisak products and services

Tisak is the largest booth chain in Croatia and a leading distributor of printed material, tobacco products, and prepaid vouchers. They have more than 900 locations throughout Croatia.

Below are all the products and services of Tisak that are available at their locations.

Find all Tisak locations here.

#1 Sending and receiving packages

You can send or receive packages at Tisak booths at the lowest market price. This service is available only within Croatia. Packages can be shipped to locations of Tisak and iNovine, if the weight is under 15 kilograms.

Packages are delivered to the final point within 48-96 hours, depending on the location of delivery. Tisak also provides a tracing system that monitors the status of your package.

More information is available here.

#2 Purchase mobile SIM

You may easily buy Croatian mobile SIM cards at Tisak booths, which can be handy especially for tourists that only need a temporary Croatian phone number. You can get your SIM and use it immediately, as it will already be topped up with credit. [Read: Guide on Croatia’s mobile phone providers]

#3 Payment of bills

You can pay your Croatian bills and invoices at a Tisak as well.

If your invoice has a 2D barcode, then it can be paid at more than 850 locations. Without a barcode, you can pay at more than 300 locations.

More information is available here.

[Read: How to pay bills in Croatia]

#4 Purchase parking tickets

At Tisak booths, you can charge your ENC devices or buy parking tickets for:

  • Čakovec
  • Dubrovnik
  • Jastrebarsko
  • Karlovac
  • Koprivnica
  • Ludbreg
  • Murter
  • Novigrad
  • Okrug Gornji
  • Osijek
  • Pakoštane
  • Pula
  • Punat
  • Rijeka
  • Rogoznica
  • Rovinj
  • Sisak
  • Split
  • Stari Grad – Hvar
  • Šibenik
  • Tisno
  • Tkon
  • Umag
  • Varaždin
  • Velika Gorica
  • Vodice
  • Zadar
  • Zagreb

More information is available here.

Tisak booth
Tisak booth in Westgate shopping center near Zaprešić

#5 Purchase event tickets

Tisak sells tickets for concerts as well as cultural and sports events from the following providers:

  • DEKOD d.o.o.
  • Event Masters d.o.o.
  • Eventim d.o.o.
  • PRSTAC d.o.o.

#6 Currency exchange

You can exchange your cash at more than 300 Tisak booths. These booths are marked with the label “Money Exchange – Mjenjačnica”. They will charge you a fee of 3%.

[Read: How to transfer money to Croatia from abroad]

#7 Cash withdrawal

Usually, you can withdraw cash from your Croatian debit or credit cards at Tisak booths. Give your card to the seller and ask for the desired amount of money. They will ask you to authorize with your PIN and pay out the cash. You can withdraw up to 199,08 euros per day at Tisak booths and 398,17 euros per day at Tisak media centers.

At the time of publishing this post, this service is currently unavailable. We will update this article as soon as they re-enable the service. Tisak also provided us with information that they plan to enable cash withdrawal from international (non-Croatian) bank cards in the future.

More information is available here.

[Read: How to transfer money to Croatia from abroad]

#8 Payment and withdrawal of money via Aircash

Tisak offers payment and withdrawal of money via the Aircash mobile application. The smallest amount of money that you can deposit is 1 euro and the largest is 700 euros.

If you want to put the money in your Aircash wallet, show the barcode that you received via the Aircash application to the seller and they will put the money in your account. If you want to withdraw money, show the barcode to the seller and they will give you the money.

Aircash mobile application is available for:

  • iOS – Download it here
  • Android – Download it here
  • Huawei – Download it here

#9 Purchase electronic vouchers

If you want to feel safe when making an online purchase, you can purchase electronic vouchers at Tisak booths.

Electronic vouchers available at Tisak include:

  • A bon
  • Arena Casino bon
  • Germania bon
  • HL bon
  • Paysafecard bon
  • PlayStation bonovi
  • Supersport bon

More information is available here.

#10 Purchase transport tickets

You can buy daily, monthly, and annual tickets for city and intercity transport in Croatia.

Tisak offers city transport tickets for:

If you want to buy a ticket for intercity transport, go to Tisak and tell the seller the day and direction of your travel – meaning one way or return. You can also buy ticket reservations for two-way and Flixbus tickets.

More information is available here.

#11 Develop photos and copy documents

At Tisak booths, you can develop your photos. You can bring them to the selling point saved on analog film, CD, memory card, or USB stick. Another option is to send them to Tisak via their online application at foto.tisak.hr. Photos will be delivered within 7-10 days when ordered in person or 4-5 days when ordered online.

If you need to make copies, you can also do it at Tisak. You can copy up to 10 A4 sheets in black and white.

More information is available here.

#12 Play lottery games

Hrvatska lutrija (Croatian lottery) is the state lottery organization. You can play the most popular games of Hrvatska Lutrija:

  • Eurojackpot
  • Loto 7
  • Loto 6/45
  • KeNo
  • TV Bingo

#13 Coffee to go

If you want to take a short pauza and enjoy a cup of coffee, you can buy a coffee to go. [Read: All you need is “pauza”]

You can choose between:

  • Caffe Latte Franck
  • Cappuccino Franck
  • Cappuccino with chocolate Franckino
  • Cocoa Franck
  • Franck Coffee
  • Macchiato Franck

#14 Buy tax stamps

For many bureaucratic procedures, you can only pay in “tax stamps”. They are literal stamps that have an assigned value that can be used to pay government fees. [Read: What is a tax stamp and why do you need them]

There are only certain places where you can buy these stamps. Thankfully, Tisak is one of them.

Check out our other “shopping” posts


Please note: Information provided by Expat in Croatia is only for the purposes of guidance. It does not constitute legal or financial advice in any form. Croatian laws and bureaucratic rules often change, and each personal case is individual, so different rules may apply. For legal advice, contact us to consult with a licensed Croatian lawyer. For financial advice, contact us to consult with a licensed Croatian tax advisor or accountant.

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