How tourists are registered with the police

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Image by Dubrovnik Times

Every person physically in Croatia must be registered with the police, regardless of status. The police handle all immigration matters in Croatia and operate within the ministry called “Ministarstvo unutarnjih poslova” or “MUP” for short.

If you plan to live in Croatia long term and have not yet registered with the police, hop over to this post. If you are a tourist that will be here less than 90 days OR you own accommodation in Croatia, this post is for you. Considering the pandemic, it is even more vital that the government know where everyone is.

In this post, we’ll cover:

  • Who must be registered
  • Whose responsibility it is to register with the police
  • How a tourist’s presence is reported
  • What information the police needs on you

Who must be registered with Croatian police

Every single person must be registered, regardless of whether you are staying in a tourist accommodation, camping or staying with a friend or family member. Everybody must be on record with the police when they arrive in Croatia, where they are staying and when they depart.

EU nationals are not exempt from this. Yes, you can freely travel to Croatia but you still have to let Croatia know you are here. If you’re an EU national that wishes to live in Croatia long term, you will need to apply for residence. Pop over to this post for details.

Whose responsibility is it to register with the police

Owners of tourist accommodation facilities are required to register all guests with an overnight stay with the government. If you’re staying with family or a friend, the owner of the property needs to register you. They are required by law to do this.

A tourist cannot register themselves.

Owners must check in their guests within 24 hours of arrival at the accommodation and check out must be done in a period within 24 hours after guests leave.

If your accommodation owner doesn’t ask for your ID within the first 24 hours, alarm bells should go off. That means they don’t plan to register you, likely because it isn’t a legal accommodation. You need to insist that they register you.

The obligation to report tourist stays applies to:

  • Owners of accommodation facilities that offer a service of overnight stay
  • Owners of nautical tourism vessels that offer a service of overnight stay
  • Owners of accommodation in households
  • Owners of family farms
  • Owners of houses and apartments for vacation
  • Citizens of tourist cities and municipalities
  • Owners or users of vessels who pay a tourist fee per overnight stay

How tourists in Croatia are registered

A tourist’s stay in Croatia can be reported in 2 ways:

Registration via eVisitor

Registration can be done via eVisitor, which is an online system for checking in and checking out tourists. Tourists’ personal data is entered on the basis of their ID cards, passports or other state-issued identity document. The data required is noted in the next section.

Login to eVisitor is possible via:

  • E-građani user account
  • Login data that can be obtained from local tourist boards
    • Contact information for all Croatian tourist boards can be found here

Registration in person at administrative police station

Registration of tourists is also possible to do in person at MUP administrative police stations.

In this case, owners of the accommodation must go to MUP and bring their own personal ID cards as well as the tourists’ ID cards or passports with them. Passports are mandatory for third-country citizens from non-EU nations.

Registration can be done at the foreigner desk called “Šalter za strance”. Sometimes it is just labeled “Stranci”.

What information the police need on you

Below is the list of all mandatory and optional data that you may be provided for each tourist.

  1. Smještaj (Accomodation)
    1. Objekt (Name of accommodation) – mandatory
    2. Smještajna jedinica (Type of accommodation) – optional
  2. Boravak (stay)
    1. Datum boravka od (datum dolaska (arrival date)) – mandatory
    2. Vrijeme boravka od (vrijeme dolaska (time of arrival)) – mandatory
    3. Datum boravka do (predviđeni datum odlaska (estimated departure date)) – mandatory
    4. Vrijeme boravka do (predviđeno vrijeme odlaska (estimated departure time)) – mandatory
  3. Isprava o identitetu (identity document)
    1. Vrsta isprave (document type) – mandatory
    2. Broj isprave (document number) – mandatory
  4. Turist (tourist)
    1. Prezime (surname) – mandatory
    2. Ime (name) – mandatory
    3. Srednje ime (middle name) – optional
    4. Spol (gender) – mandatory
  5. Prebivalište (residence)
    1. Država (country) – mandatory
    2. Grad (city) – mandatory
    3. Adresa (address) – optional
  6. Rođenje (birth)
    1. Država (country) – mandatory
    2. Grad (city) – optional
    3. Datum rođenja (date of birth) – mandatory
  7. Državljanstvo (citizenship)
    1. Država (country) – mandatory
  8. Kategorija obveznika boravišne pristojbe (category of residence tax payer)
    1. Kategorija obveznika boravišne pristojbe (category of residence tax payer) – mandatory
  9. Kontakt (contact)
    1. E-mail (e-mail) – optional
    2. Telefon (phone in a valid form such as +3850000000) – optional
  10. Organizacija dolaska (arrival organization)
    1. Organizacija dolaska (Individual or tourist agency arrival) – mandatory
  11. Vrsta usluge (type of service)
    1. Vrsta usluge (type of service such as “overnight stay”) – mandatory

Below is what the eVisitor form looks like.

eVisitor form for registering tourists in Croatia
Image by eVisitor

 

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