Who we are

“Expat in Croatia” is a free resource web site for people living in Croatia or those planning a trip to Croatia. Our website address is: https://www.expatincroatia.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms & Emails

If you contact us via our contact form or by sending an email directly to us, you are voluntarily providing your name, email and possibly additional information at your own discretion.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By visiting this site, basic information is collected using Google Analytics. This information includes, but is not limited to:

• Your location
• Your language
• Your browser
• Your IP address

Who we share your data with

Any data you provide to us through the site or email is used to:

• Answer your questions
• Improve the content we provide

We do not sell your personal data to any third-parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you contact us via email, the email itself is retained indefinitely on our secure server.

What rights you have over your data

If you have an account on this site, or have left comments or contacted us by email, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us by contacting us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through our automated spam detection service Akismet. As stated above, we do not send any data to third parties.

Additional information

How we protect your data

We protect your data by:

• Encrypting backups of this site including comments and contact form submissions
• Not selling your data or sending it to third parties
• Using only secure passwords for all site and email access
• Using best-practice security procedures to prevent hacking and data breaches

What third parties we receive data from

We receive data from the following third parties:

• Google Analytics
• Google Adsense
• Akismet

What automated decision making and/or profiling we do with user data

At this time, we do not profile our users. We only use their questions and feedback to better improve our content.