How to get the COVID-19 passport (EU digital certificate) in Croatia

UPDATED: 23/07/2021

The so-called COVID passports are now available in Croatia. The full name for the COVID passport is “EU digital COVID certificate”, which translates as “EU digitalna COVID potvrda” in Croatian.

COVID-19 passports should make movement within the EU Member States faster, easier, and more flexible. However, it is still possible to cross borders without the COVID-19 passport by showing medical documentation.

In this post, we’ve cover:

The facts are these…

What is a COVID-19 passport

The COVID-19 passport is a certificate that serves as permission for you to travel within the EU Member States during the COVID-19 epidemic. It is free of charge and available in Croatian and English.

The COVID-19 passport allows checking of someone’s vaccination or recovery status without any access to personal and medical data. This is done by scanning the QR code on the COVID-19 passport.

The COVID-19 passport can be issued:

  • In digital form, which can be saved on your mobile phone, sent via email, or printed (via e-Građani)
  • As a paper certificate (at HZZO)

Both versions contain a QR code including general information and a digital signature authenticating the certificate. Official staff and border patrol will scan this code when checking the certificate.

Who can get a COVID-19 passport in Croatia

COVID-19 passports are available to:

  • Nationals of the EU Member States
  • Third-county nationals with a regulated stay in the EU
  • Non-residents of Croatia with a European health insurance card who were vaccinated in Croatia
  • Non-residents of Croatia with a European health insurance card who were tested in Croatia and got negative results

The European Commission has announced that non-EU travelers/citizens including UK citizens and US citizens may also get the COVID-19 passport. However, each EU member state can decide whether or not they wish to issue it to non-residents.

On the COVID-19 official page, it is stated that COVID-19 passports can be provided to Croatian residents and people who are entered in the central database of the Croatian Ministry of Health after being vaccinated or upon the receipt of negative test results to COVID-19.

So far, Croatia offers the COVID-19 passports to non-residents of Croatia who own a European health insurance card who were vaccinated against the COVID-19 or tested to COVID-19 in Croatia and their test results are negative.

To get the passport, you must belong to one of these groups:

  1. Persons vaccinated against COVID-19
    • With two/both doses of the same vaccine
    • With two/both doses of different vaccine
    • With one/first dose of the vaccine
    • With a single-dose vaccine
    • Recently recovered who received one dose of the vaccine
  2. Persons with a negative test result
    • A negative result of a PCR test
    • A negative result of a rapid antigen test
  3. Persons who have recently recovered from COVID-19

Types of COVID-19 passports

There are three types of COVID-19 passports. Each of them is available to a certain group of persons from the section above.

#1 Vaccination certificate

A vaccination certificate is available to persons who have been vaccinated against COVID-19. The vaccine they received must be approved by HALMED.

Vaccines that are currently approved in Croatia (and the EU) are:

  • AstraZeneca/Vaxzevria/Oxford
  • Moderna
  • Janssen/Johnson&Johnson
  • Pfizer/Comirnaty

Vaccination certificates are available to:

  1. Persons who received both doses of the same vaccine (Pfizer, Moderna, AstraZeneca)
    • In this case, a COVID-19 passport is valid 210 days from the day they received the second dose of the vaccine. Persons can get their passports immediately after receiving the second dose of the vaccine.
  2. Persons who received both doses of different vaccines (Pfizer, Moderna, AstraZeneca)
    • In this case, a COVID-19 passport is valid 210 days from the day they received the second dose of the vaccine. Persons can get their passports immediately after receiving the second dose of the vaccine.
  3. Persons who received the first dose of the vaccine (Pfizer, Moderna, AstraZeneca)
    • Persons who received AstraZeneca can get their COVID-19 passport on the 22nd day after they received the first dose of the vaccine. The passport is valid for 210 days after vaccination.
    • Persons who received Pfizer or Moderna can get their COVID-19 passport on the 22nd day after they received the first dose of the vaccine. The passport is valid for 42 days after vaccination.
  4. Persons who received a single-dose vaccine (Janssen)
    • In this case, a person can get their COVID-19 passport on the 22nd day after they have been vaccinated. The passport is valid for 210 days after vaccination.
  5. Persons who have recovered from COVID-19 and received one dose of the vaccine (Pfizer, Moderna, AstraZeneca)
    • Persons who had a positive test to COVID-19 180 days prior to the date of receipt of one/first dose of the vaccine get their COVID-19 passport immediately after receiving one/first dose of the vaccine. The passport is valid for 210 days after vaccination.

A vaccination certificate is available only to persons aged 18 or older.

More information is available here.

#2 Test certificate

A test certificate is available to persons who tested negative for COVID-19 by a PCR or rapid antigen test.

The negative result of the PCR test must not be older than 72 hours after taking the swab. In this case, a COVID-19 passport is valid for 72 hours from taking the sample.

The negative result of the rapid antigen test must not be older than 48 hours after taking the swab. In this case, a COVID-19 passport is valid for 48 hours from taking the sample.

A test certificate is available both to minors and to persons aged 18 or older.

More information is available here.

#3 Certificate of recovery

Persons who have recovered from COVID-19 can get a certificate of recovery. They can obtain it after the 11th day from the date of their first positive PCR test result.

In this case, the passport is valid for 180 days from the date of the first positive PCR test result.

A certificate of recovery is available both to minors and to persons aged 18 or older.

More information is available here.

Where is the passport valid

COVID-19 passports are valid in the territory of the European Union.

During travel or stay in any of the EU member states, COVID-19 passports serve to prove the COVID-19-related health status of an individual. They show that a person is vaccinated against COVID-19, has recovered from COVID-19, or has a negative result of the test.

If a person with a valid COVID-19 passport is placed in quarantine or is additionally tested, the particular EU member state must notify the European Commission and the other EU Member States and give them appropriate reasons.

How to get a COVID-19 passport in Croatia

The COVID-19 passport can be obtained in Croatia via:

  1. e-Građani online app (in digital form) – Security level 2 or 3 is required – Process is in Croatian only
    • If you have an access to e-Građani, you can get the COVID-19 passport regardless if you are a resident or non-resident of Croatia.
  2. HZZO (in paper form) – In person by going to the nearest HZZO location [Read: HZZO List of local health insurance offices]
    • If you are a Croatian resident, bring your residence permit or osobna iskanica (if a citizen) with you.
    • If you are a Croatian resident who got one dose of the vaccine outside of Croatia, first visit your family doctor or county institute for public health (they will do the transcript of your vaccination) and then visit HZZO.
    • If you are a non-resident of Croatia, bring your European health insurance card or Croatian OIB with you. Also, bring your passport with you just in case.

How to request the passport using e-Građani

If you are a legal resident, then you likely already have access to the e-Građani system. However, some non-residents of Croatia also have access. You’ll need security level 2 or 3 to make the request. If you have a Croatian bank account, you can most likely use your mobile banking app to access e-Građani using security level 3.

Unfortunately, this part of the system is only in Croatian, so we will walk you through it step-by-step with translations into English. To get the passport, you don’t need to provide any additional documentation. The e-Građani application will automatically populate your data from the database of the Croatian Ministry of Health.

Step 1: Visit this page.


Step 2: Click on the button that says “EU digitalna COVID potvrda” as shown below

How to request the COVID-19 EU digital certificate in Croatia
Screenshot from e-Građani (Step 2)

Step 3: Click the button that says “Pristajem”, which means you want to proceed with the authentication.

How to request the EU digital certificate in Croatia
Screenshot from e-Građani (Step 3)

Step 4: Authenticate into the system

In this step, you’ll need to choose your method of authentication. Once you land on this page, scroll down to see the list. The full list is shown in the below screenshot. Once you decide how to authenticate, click on the associated button and follow the instructions.

How to request the EU digital certificate in Croatia
Screenshot from e-Građani (Step 4)

Step 5: Click on the green button that says “Zatraži potvrdu” to start the request, which means “Ask for confirmation”.

Screenshot of request for EU digital certificate
Screenshot from e-Građani (Step 5)

Step #6: Your OIB will auto-populate in the form shown in the below screenshot. Enter your email address, then click the button that says “Pošalji zahtjev”, which means “Submit request”.


Step #7: Confirmation

If the request was successful, you’ll get the below confirmation, which says “An application CONFIRMATION-NUMBER has been created for the issuance of an EU digital COVID certificate. Confirmation will be sent to EMAIL. You can see the status of the request in the list of requests at the bottom of the page.

Screenshot from e-Građani (Step 7)

Step #8: Download certificate

It only took 5 minutes for the certificate to be issued. Once issued, it can be downloaded from this same page. You’ll also receive a PDF on your email.

Download EU digital certificate in Croatia
Screenshot from e-Građani (Step 8)

What does the passport look like?

Below is an example of what the EU digital certificate passport will look like if issued in Croatia.

COVID-19 EU Digital Certificate (Passport) in Croatia
COVID-19 EU Digital Certificate Passport in Croatia (Front)
COVID-19 EU Digital Certificate (Passport) in Croatia
COVID-19 Passport – EU Digital Certificate in Croatia (Back)

CovidGO mobile application

The CovidGO mobile application enables the scanning and validation of the QR codes from COVID-19 passports that are issued in Croatia and the other EU Member States. If you scan a valid certificate, the screen will be displayed in green. If your certificate is not valid, the screen will be displayed in red and additional explanation will be provided.

This mobile application allows users to:

  • Check test certificates
  • Check vaccination certificates
  • Check recovery certificates

The application serves to facilitate the validation of certificates at events that require possession of the COVID-19 passport. It is free of charge and available to everyone.

The CovidGO mobile application for Android is available here.
The CovidGO mobile application for iOS is available here.

Source:
https://eudigitalnacovidpotvrda.hr/
https://vijesti.hrt.hr/hrvatska/razjasnjavamo-sve-nejasnoce-oko-covid-putovnica-2028563

Please note: All information provided by Expat in Croatia is only for the purposes of guidance. It does not constitute legal advice in any form. For legal advice, you must consult with a licensed Croatian lawyer. We can recommend one if you contact us.

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6 thoughts on “How to get the COVID-19 passport (EU digital certificate) in Croatia

  1. Andres Orban
    June 16, 2021 @ 6:17 am

    Hello Marija,
    We are Croats by descendence living in Peru and we travel recently to USA and get the 2 doses of the Pfizer vaccine for the COVID-19 and have the document issued by the respective
    vaccination center.
    In our Croatian passport we have the OIB number.
    Can we obtain ( convalidate ) the EU Digital Certificate passport thru the e-Gradani page ?

    {reply}

    • Marija Tkalec
      July 1, 2021 @ 6:39 pm

      Hi Andres,

      According to https://eudigitalnacovidpotvrda.hr/, you could get the COVID-19 passport if you were entered in the central databases of the Croatian Ministry of Health. Unfortunately, I think that it is not possible since you were vaccinated in Peru.

      However, you can send a query to the government via this form: https://eudigitalnacovidpotvrda.hr/en/contact.

      Hope this helps,
      Marija

      {reply}

  2. Theresa Kostanjsek
    June 30, 2021 @ 11:40 am

    Marija,
    I’ve had difficulty with this for two days. Once I’ve reached the ‘Authentication” page, I originally chose our joint checking account bank (Erste). After entering the mToken number and password, it auto prefills ONLY my husband’s OIB and info. I went to Erste to confirm my OIB is in their system, they confirmed it is. I went to FINA to register there, and they refused as I’m a “Resident”, not a Citizen. I do not have HZZO, I tried entering my mToken number and new password (from Erste) under the tab mToken (option under HZZO), and it would not accept it. I have a postcard sized paper from when I received my J&J vaccine, is this going to be good enough if you aren’t able to help me with the Passport? (I am an American citizen, permanent address here in Pula, married to a Croatian citizen) Thank you so much!

    {reply}

    • Marija Tkalec
      July 7, 2021 @ 2:30 pm

      Hi Theresa,

      Thanks for your question (: Here is what I would do. Since you received both doses of the vaccine here, my advice is to first contact HZZO and then go to their office in person. They will give you the COVID-19 passport (I contacted them today and they confirmed). Some events in Croatia will be available only to people with the COVID-19 passport.

      Keep in touch!
      Marija

      {reply}

      • Melle
        July 28, 2021 @ 6:36 am

        Hello! We are entering into Croatia from Bosnia in a couple of weeks for our vacation. We have received our two shots of Astra Zeneca in Montenegro where we live. Is it possible to receive the covid passport in Croatia? Thank you kindly, Melle

        {reply}

        • Expat in Croatia
          July 30, 2021 @ 12:18 pm

          Hi Melle,

          Only those vaccinated in Croatia can receive a covid passport in Croatia.

          Regards,

          Sara

          {reply}

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